March 13, 2020

Administer MS Business Central D 365 online

Hi,
Today we will knows about "How to Administer MS Business Central D 365 online ?".

Introduction - Get started with the Cloud Solution Provider program:

As a Business Central partner, you administer the Business Central tenants of your customers from the Partner Center. You have access to the administration tools for your customers Business Central administration center, and Office 365 account. You control all administrative functions, even when to upgrade Windows.

Enroll in the Cloud Solution Provider program

You must enroll in the Cloud Solution Provider program from the Microsoft Partner Center in order to administer Business Central.
To enroll in the Cloud Solution Provider program, you first need an MPN ID. To complete the CSP application, you'll need your company's MPN ID, complete business address, bank information, and the work email for the employee who will act as the admin for the Partner Center. For detailed instructions, see Enroll in the Cloud Solution Provider program.

Add a customer in Partner Center

Using the Partner Center, documentation you can learn how to add a customer, assign licenses to users, and create new subscriptions. Business Central is one of the subscriptions that you can create, and there are Business Central-specific license types that you can assign to users.
Before you can sell subscriptions, manage billing, or provide support to a customer, you need to add them to your list of customers in partner center.
To add a new customer in the Partner center, follow these steps:

1. Select Customers from the Partner Center menu, and then select Add customer.

2. On the Account info page, enter the customer's details and primary contact information and verify that the customer has accepted and signed the latest Microsoft Cloud Agreement.

3. If you're an indirect provider, select the indirect reseller you want to associate with this customer's subscriptions from the list.

4. Select Next: Subscriptions when you're finished entering all required information.

5. On the Subscriptions page, select the offer(s) your customer wants to buy from you, enter the number of licenses, and then select Next: Review.

6. On the Review page, check your entries for accuracy and then select Submit if the information is correct.

7. Select Done when you've finished adding the customer information and purchased the required subscriptions.

Extend a trial for a customer:

Customers can sign up for a free trial of Business Central. When a customer first signs up for Business Central, they get access to an evaluation version that does not include all capabilities in Business Central. If they then enable the 30-day trial experience, this enables all capabilities.

Your customers can extend a trial experience one time, to 60 days, if they still need additional time to evaluate Business Central. If they need additional time after that, you, as a partner, can extend the trial for your customer one time.

If a customer's extended trial period is expired, they can subscribe to Business Central within 90 days and continue working in the company they created. After 90 days we will delete the company and data.

Extend a trial (Customer)

To extend your trial period, follow these steps:

1. Sign into Business Central.

2. In the notification at the top of the workspace, choose Extend Trial.

Extend a trial (Partner)

To extend one of your customer's trial period:

1. Sign into Partner Center.

2. On the subscriptions page, extend the customer's subscription.

Access the administration center:

The Business Central administration center provides a portal for administrators to perform administrative tasks for a Business Central tenant. Here, administrators can view and work with production and sandbox environments for the tenant, set up upgrade notifications, and view telemetry for events on the tenant.

The following users are authorized to access the Business Central administration center:

· Internal tenant administrators

· Admin agent

· Helpdesk agent

The admin agent and helpdesk agent roles are assigned through the Microsoft Partner Center for the partner associated with the tenant. These roles are delegated administrators on the Business Central tenant.

As a partner, you can access the center from the Partner Dashboard in the Microsoft Partner Center:

1. Log into the Partner Dashboard.

2. Select the Customers link in the navigation pane.

3. Select the customer tenant that you want to perform administrative tasks for.

4. Select Service Management.

5. Under the Administer Services heading, select Dynamics 365 Business Central.

You can also get to the administration center by navigating directly to the URL of a tenant's instance. This is done with the following URL, if you replace [TENANT_ID] with the tenant ID of the tenant.

https://businesscentral.dynamics.com/[TENANT_ID]/admin